CHRO Virtual Summit – 2018 2018-04-20T15:07:16+00:00

Enterprise Agility, Innovation, Culture and Business Execution Excellence -The evolving role of the HR function in the digital business era




CHRO 2018 is an online, virtual conference brought to you by The HR Congress.

This high level event is focusing on the evolving role of the CHRO in the digital business era. Never have HR leaders had to handle so much change so fast. The current business environment confronts them endlessly with perplexing decisions and opportunities. Talent needs can change from quarter to quarter rappidly and the market for talent in general is hyper-competitive. In addition digitization is in the core center of most organizations. As confirmed by Bersin by Deloitte report, when HR is in charge the organization is 2.5 times more likely to succeed in its digital transformation journey. The CHRO therefore plays a critical role in such transformation in three ways.

• The first is really working at aligning the leadership team and coaching both the CEO and the top team in providing the align message and leadership for the company and for the transformation.

• The second is never wasting a good transformation: to use it as an accelerated boot camp for developing the future organization structure to align to the new realities, become agile and responsive to the ever changing business environment.

• And the third is, it always requires adjusting, refreshing, the culture of the company, which itself requires changing some behaviors at the front line, middle management and with the senior team.

Hence it is now obvious that these forces are reshaping the role of HR and putting pressure on the CHRO to focus on business strategy.

Business leaders demand HR to make, execute, and measure the success of workforce plans and decisions based on business outcomes.



Dave Ulrich

The Father of Modern HR, Professor of Business, Ross School of Business, University of Michigan
Dave is a Professor of Business at the University of Michigan and a partner at the RBL Group, a consulting firm focused on helping organizations and leaders deliver value. Dave studies how organizations build capabilities of speed, learning, collaboration, accountability, talent, and leadership through leveraging human resources.

Francesca Gino

Professor at Harvard Business School, Author of Rebel Talent (2018)

Francesca Gino is an award-winning researcher and teacher, and a tenured professor at Harvard Business School. She is the author of “Rebel Talent: Why It Pays to Break the Rules at Work and in Life” (2018) She has been honored as one of the world’s Top 40 Business Professors under 40 and one of the world’s 50 most influential management thinkers.

Varun Bhatia

Chief People & Culture Officer, AirAsia

Worked in global businesses in N. America, Europe and Asia Pacific, across diverse cultures, countries and industries such as Consumer Products, Apparel, Retail, Aviation etc. driving change and transformation. Thrives on partnering with all levels in the organisation from the Board/CEO/Senior leaders to folks in day to day operations.

Liane Hornsey

SVP & CHRO , Uber

Liane Hornsey is the CHRO at Uber Technologies, Inc. She leads efforts in scaling Uber’s entrepreneurial, start-up culture across more than 60 global offices. Previously, Liane was the Chief Administrative Officer & Operating Partner of Softbank Group International, before SoftBank, Liane spent nearly a decade at Google, where she led People Operations for Global Business, and became Google’s first female Vice President in HR.

Siobhan McHale

Siobhan McHale

EGM HR - Dulux Group

Siobhan McHale is a culture change specialist with a vision to make workplaces better. She has a track record of creating healthier, happier and more productive businesses across four continents. Her work has been featured as a case study at Harvard Business School by the change management guru, Professor John Kotter.

Steve Correa

CHRO - Diageo India

Steve is an HR veteran with over 30 years of experience spanning several sectors, half of which have been at the Senior Leadership levels (CXO). He has worked across a wide spectrum of enterprises, and has global experiences, having worked in a senior leadership position in Europe as also in an IT company with global presence.

Richard Greene

CHRO - Heidrick & Struggles

Richard Greene is the CHRO of Heidrick & Struggles. He leads the global HR organization and talent strategy and is a member of the firm’s Executive Committee. Richard’s prior experience – among others –  includes having been the global head of talent management and a global segment HR executive at Bunge.

Marcelo Ballario Yoshida

VP HR Latam - Bayer Crop Science

Marcelo is the Head of HR for Bayer Crop Science Latin America. He is a senior executive with 16+ years of experience within HR, with broad international experience having lived in Brazil, Germany, China and Switzerland. Successfully managed projects in 20+ countries and also global projects that impacted 70+ countries.

Valerie Robert

CHRO - Nestle Skincare

Valerie is a Global C-suite HR leader, leading corporate wide transformations. Her experience include partnering with business leaders on strategic organizational/HR challenges, Leading business transformation and driving the Talent agenda.

Bahar Rasouli

SVP, Director Global People Performance, Leadership and Organizational Effectiveness - VOLVO Group

Bahar is a passionate, goal oriented and authentic person, a commercially focused HR leader who never forget people side of the business. As a director of Global Performance, Leadership and Organizational effectiveness she is tasked to drive Volvo group result via people focused people practices.

More speakers

will be announced soon



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(Sessions listed in Central European (Brussels) Timezone, GMT+1) 

All Sessions will be recorded and available on demand post event

Click the boxes below for detailed description

Accelerating Change – HR supporting Digital Business Transformation

Siobhan McHale is a ‘culture doctor’ who has worked across four continents helping leaders to deal with disruptive change and create better, more productive workplaces. Her work has been featured as a case study at Harvard Business School by the change management guru Professor John Kotter.

Siobhan is currently employed as the EGM of HR at the Australian-based international consumer goods company Dulux Group. She was sitting in her office nine months ago when she got a call from John, a business unit leader who was frustrated with the slow pace of his digital project, which had been going for over 18 months and had still not delivered his online platform. Change was happening at a glacial pace and an online competitor was already taking market share.

 What could HR do to assist in this scenario and help speed up John’s response to this disruptive challenge?  In this case study you will learn more about:

  • The diagnosis that revealed the true nature of the issue – this was an analogue business in a digital world
  • The adaptive change journey to create a truly digital business (not just a website)
  • HR’s role in helping John make the shift to a truly digital business
  • The powerful tool of ‘reframing’ that is helping accelerate the change
Building the Next Generation Organization –  Culture that drives engagement and performance 
Varun is responsible for AirAsia Group’s People and Culture function, working with about 20,000 Allstars and building one of the best digital airlines in the world.
The key to AirAsia’s success lies in its culture. In this session the Varun will explore how digitalization enables AirAsia to build the next generation organization and become future ready with particular focus on the challenges that organisations are facing – from industry and business model disruption to digitalisation, to changing demographics and changing expectations and their implications on building a future-ready organisation that is relevant to customers and employees.
Shaping the cultural agenda or How to Make the Invisible Visible in everything we do
Valerie serves as the Chief HR Officer, and acts as the Chief Transformation Officer, for Nestlé Skin Health, a global company focused on meeting the world’s increasing skin health needs with a broad range of innovative and scientifically-proven products.
Driving performance whilst ensuring result via an engaged workforce is critical to every organizations, Nestle Skincare is no different. During this highly practical session Valerie will share how driving behavior change, involving everyone at all levels, is at the heart of sustainable performance with a particular focus on Partnering with business leaders on strategic organizational/HR challenges, developing and implementing the people, organization, talent and culture strategy.
The Role Of CHRO As Ambassador
In many organizations the CHRO has an increasingly important role in driving change. An often underappreciated part of success for the CHRO in the transformation process is the ability to be an Ambassador for the CEO.
We will address three questions:
• What Does It Mean for the CHRO to Be an Ambassador;
• What is Required for the CHRO to be an Effective Ambassador;
• How Can CHROs Evolve Their Role To Become an Ambassador.

Evolution – Revolution in Talent Management’

In 2017 Volvo group has embarked on a journey of reinventing Talent Management. Bahar Rasouli and her team of 7 has been put in charge of the project. The traditional annual performance management did not deliver result as it lacked agilty, opennes and true feedback. There was also a need to change the perception of HR to become more of an educator, supporter function than a pollicing role. So a new, mobile friendly performance management system was put in place based on Neuroscience and a new, revised values of Volvo group. Join this fascinating session to learn more about:

• Revising Talent and Performance Management at a group level
• Moving towards enteprise agility and a feedback culture
• Lessons learnt and surprises after the first 33 pilot launches
• What’s next, how to sustain the positive change and create lasting impact

The Rebel Talent
Award-winning Harvard Business School professor Francesca Gino shows us why the most successful among us break the rules, and how rebellion brings joy and meaning into our lives.
Rebels have a bad reputation. We think of them as troublemakers, outcasts, contrarians: those colleagues, friends, and family members who complicate seemingly straightforward decisions, create chaos, and disagree when everyone else is in agreement. But in truth, rebels are also those among us who change the world for the better with their unconventional outlooks. Instead of clinging to what is safe and familiar, and falling back on routines and tradition, rebels defy the status quo. They are masters of innovation and reinvention, and they have a lot to teach us.
Francesca Gino, a behavioral scientist and professor at Harvard Business School, has spent more than a decade studying rebels at organizations around the world, from high-end boutiques in Italy’s fashion capital, to the World’s Best Restaurant, to a thriving fast food chain, to an award-winning computer animation studio. In her work, she has identified leaders and employees who exemplify “rebel talent,” and whose examples we can all learn to embrace.
Gino argues that the future belongs to the rebel — and that there’s a rebel in each of us. We live in turbulent times, when competition is fierce, reputations are easily tarnished on social media, and the world is more divided than ever before. In this cutthroat environment, cultivating rebel talent is what allows businesses to evolve and to prosper. And rebellion has an added benefit beyond the workplace: it leads to a more vital, engaged, and fulfilling life.
Whether you want to inspire others to action, build a business, or build more meaningful relationships, Rebel Talent will show how you and your Rebel Team can succeed — by breaking all the rules.
Session Description TBA

HR roles for technology, digital, and competitiveness

No one doubts the dramatic increase in emerging technologies (robots, artificial intelligence, internet of things, cloud data, etc.).  These technological advances lead to digital (vs. analogue) information which lead to new ways to win.  HR participates in this digital revolution in two ways.

First, HR professionals can play a key role in helping facilitate a business’s digital HR agenda.  We have identified five roles HR can play to help the business win through digital information.

Second, digital insights can reshape HR work by becoming more efficient, driving innovative, accessing information, and creating belonging.  This session will highlight trends in digital and implications for both business and HR agenda

The most important Uber ride – the culture norm journey
In 2017 Uber  had the most turbulent year in the history of the organization. The company has been exposed last year as having a workplace culture that included sexual harassment and discrimination, and it has pushed the envelope in dealing with law enforcement and even partners in addition to Uber concealed a massive global breach of the personal information of 57 million customers and drivers in October 2016, failing to notify the individuals and regulator. All these actions created a pretty toxic culture that requires the CEO and the CHRO to rebuild the values and culture from the foundation. Liane’s session will cover key issues on how Uber is reinventing itself to build an culture based on trust, transparency and human interaction by focusing on the following issues:
1. The need for change: challenges and realities before Dara Khosrowshahi took the helm in Sept last year
2. Creating the ‘New Uber Culture”  – Top down AND bottom up
3. How digitalization and technology is used to amplify your work to improve trust and transparency
4. Lessons learnt in the past year’s turbulent times




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